Over promise and under deliver… Wait What?
That’s not what it’s supposed to be.
Delivery on commitments and Communication have somehow been lost in the mix.
Too often I see folks make a commitment that doesn’t get followed through on. It seems to me that this is becoming an epidemic. This is why the state of America and the rest of the world is the way it is. There’s no honor anymore.
Now I’m sure these folks make these commitments with good intent, and when they make the commitment, they intend to follow through. You see this all the time. Even I’m guilty of it at times.
The issue comes in when they don’t follow through on a commitment that they made to somebody. You let them down and broke their trust. Individuals and businesses rely on those commitment that are established and expect communication throughout the process.
I think there is a level of shame that comes with this. The individual that I’ve witnessed who have under delivered on their commitments, tend to distance themselves, even avoid the folks they’ve committed to.
As a business professional, I understand that life comes in to play, things come up and circumstances can prevent or delay the estimated time for delivery on these promises. Communication is what allows a business professional like myself to execute “plan B” or identify another way to deliver on the goals established.
I’ve started going through Grant Cardone’s book called The 10 x Rule. Excellent book that talks about not only following through on your commitments, but expecting 10 times the difficulty when you make the commitments, and following through with 10 times the intensity. I recommend this book to everyone.
The problem is that just letting people know of the issues isn’t enough. We can let people now that following through and communication are lacking and need improvement, support them in ways to let them know process for which they can accomplish these things, but it still comes up to the individual to make the change. NOBODY CAN MAKE YOU CHANGE, ONLY YOU CAN.
Keep the following phrase in mind.
Under Promise, Over Deliver, and communicate during the process.
When life gets in the way, don’t make excuses, acknowledge what’s going on and modify the plan of attack appropriately. Don’t blow them off, distance yourself and ignore them. Work on building relationships and trust, not breaking them down.